Effective date: February 26, 2026
Last reviewed: February 26, 2026
We are committed to protecting your privacy when you use our website and related services. This policy explains what information we collect, how we use it, how we share it, and the choices available to you.
This Privacy Policy applies to information collected through telaniai.com and related service interactions. It should be read together with our Terms of Service.
By using our services, you acknowledge and agree to the personal information practices described in this Privacy Policy and in our Terms of Service.
We collect the following categories of information:
Your provision of Personal Information is generally voluntary, but some services or features may not function without required information.
Examples of collection points include:
We collect information that you provide directly on our website forms, including name, email address, phone number, organization details, and message content.
We may also collect technical data such as IP address, browser type, device information, referral URL, and event timestamps for security, fraud prevention, and compliance logging.
We use collected information to:
Where an SMS consent checkbox is presented, we send only the message categories stated at opt-in, including demo scheduling, account updates, and support communications.
We do not sell, rent, or share SMS consent data or phone numbers with third parties for their own marketing purposes.
For forms that do not include SMS opt-in consent, phone numbers are used only for direct follow-up regarding your request and not for marketing SMS campaigns.
For healthcare customers, Telani may process health-related information under applicable agreements, including a Business Associate Agreement (BAA), and in accordance with HIPAA requirements where applicable.
In those contexts, use and disclosure of Protected Health Information may be governed by customer instructions and applicable law in addition to this Privacy Policy.
The table below summarizes how Telani may use and share User Data, User Content, and Technical Data that contain personal information.
| Category | How we use/share |
|---|---|
| Service operations | We use and share data with affiliates and service providers for legitimate business purposes, including delivering services, account provisioning, support, security, analytics, service improvement, and development of new functionality. |
| Legal and safety | We may disclose data to comply with law, valid legal process, governmental requests, prevent or investigate fraud or abuse, enforce our terms, and protect rights, property, and safety. |
| Corporate transactions | We may share data in connection with a merger, acquisition, financing, due diligence, reorganization, sale of assets, or similar transaction. |
| Commercial sale/license | We do not sell, rent, or license personal information collected through our services. |
We may share information with service providers that help us operate our website, communication systems, and customer workflows under contractual confidentiality obligations.
We may also disclose information when required by law, legal process, or to protect rights, safety, and security.
We may disclose or transfer information in connection with a merger, acquisition, financing due diligence, reorganization, sale of assets, or similar corporate transaction.
We do not sell or rent personal information collected through our services.
We may create aggregated or de-identified information that does not identify you and use it for analytics, reporting, and product improvement.
We may use cookies and similar technologies to understand traffic, improve functionality, and support security and analytics.
Most browsers accept cookies by default, but you can adjust browser settings to remove or reject cookies. Disabling cookies may affect certain features of our services.
We retain information only as long as needed for business, legal, and compliance purposes. We apply administrative, technical, and organizational safeguards designed to protect data.
No method of transmission or storage is completely secure. While we use commercially reasonable safeguards, we cannot guarantee absolute security.
If you use account-enabled services, you are responsible for keeping your credentials confidential. Telani will not ask you to disclose your password in unsolicited communications.
You can request updates or deletion of your submitted information, subject to legal and compliance retention requirements.
Depending on your location and applicable law, you may also have rights to request access to personal information, request correction, or request restriction/deletion where permitted.
To submit a request regarding access, correction, or deletion, contact us at info@telaniai.com or by mail at our contact address listed below. We may verify your identity before processing your request.
You may opt out of promotional emails by using the unsubscribe link in the message or contacting us directly. Opting out does not apply to transactional or service-related communications.
Our services are not directed to children under 18, and we do not knowingly collect personal information directly from children under 18 through this website.
Our services may link to third-party websites or services. We are not responsible for their privacy practices, and you should review their privacy policies separately.
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised effective date.
Your continued use of our services after an updated Privacy Policy is posted constitutes acceptance of the updated policy.
Questions about this Privacy Policy can be sent to info@telaniai.com.
7632 Topanga Canyon Blvd, APT118, Canoga Park, CA 91304
(877) 747-1547
Please also review our Terms of Service.