Real Results from
Real Practices
See how clinics like yours are saving hours daily, improving patient satisfaction, and reducing staff burnout with Telani.
Cascade Physical Therapy
Seattle, WA • 12 providers, 3 locations
Orthopedic & Sports PT
⚠️The Challenge
Managing 200+ patient messages daily across text, email, and portal. Front desk spending 3+ hours daily just routing messages. Missed follow-ups leading to no-shows.
The Solution
Implemented Telani's priority inbox filtering to surface urgent messages first. Set up message templates for common questions. Created tasks to track appointment requests and follow-ups.
The Results
""We went from drowning in messages to actually having time for patient care. The AI summaries alone save me an hour every morning.""
Dr. Jennifer Martinez, Owner
Mindful Counseling Group
Austin, TX • 8 therapists, 1 location
Mental Health
⚠️The Challenge
Crisis messages mixed with routine scheduling. Therapists checking phones during sessions. HIPAA concerns with personal phone use. Burnout from always-on culture.
The Solution
Urgent message flagging to surface critical messages immediately. Scheduled messaging to manage communication timing. Secure messaging replacing personal phones. Task management for client follow-ups.
The Results
""Telani gave us boundaries back. I don't check my personal phone at 10pm anymore, but I know urgent messages get through.""
Sarah Chen, LCSW, Clinical Director
Premier Dermatology
Miami, FL • 5 dermatologists, 2 locations
Medical & Cosmetic Derm
⚠️The Challenge
Photo-based consultations scattered across platforms. No central record of patient communications. Billing questions mixed with medical concerns. MA's overwhelmed.
The Solution
Centralized file sharing for photo-based consultations and attachments. Priority inbox filtering to separate urgent medical concerns. AI weekly summaries for documentation reference. Task tracking for follow-up orders.
The Results
""The photo inbox alone paid for Telani in month one. We were missing so many cosmetic consult opportunities.""
Dr. Michael Torres, Managing Partner
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